PingPlotter

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Revision as of 22:38, 5 August 2021 by Gerald (talk | contribs)
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PingPlotter is an application by PingMan Tools for troubleshooting network issues and easily visualizing latency and packet loss issues.

Shadow-> Local Test

Example of ifconfig IP address using 127.0.0.1 as an example
  1. Download PingPlotter from here on your Shadow. Yes it's free, no, you don't need to sign up for anything.
  2. Go to ifconfig.me on your LOCAL MACHINE and get your IPV4 address (the one with just numbers, no letters.)
  3. Take that address, and put it into the target field on PingPlotter on your SHADOW. Set the interval to 1 second from the default 5.
  4. Click the start button and let it run until the COUNT field on the left side hits 300. It should take around 5 minutes.
  5. Take a screenshot of the whole window making sure that you see all of the hops from beginning to end without missing any. You can grab the top of the chart and resize it to make all of the hops fit.
  6. Example of a PingPlotter traceroute showing all of the hops with a smaller graph.
    Congratulations. You're done. You can send that in to any of the Moderators or Gurus on the Shadow Discord to have them decipher it, or send that into Shadow support for them to look at. Sending logs does the same thing, but PingPlotter makes it far easier to glance at and see issues quickly.

Local-> Shadow Test

  1. Download PingPlotter from here on your Shadow. Yes it's free, no, you don't need to sign up for anything.
  2. Go to ifconfig.me on your SHADOW and get your IPV4 address (the one with just numbers, no letters.)
  3. Take that address, and put it into the target field on PingPlotter on your LOCAL MACHINE. Set the interval to 1 second from the default 5.
  4. Click the start button and let it run until the COUNT field on the left side hits 300. It should take around 5 minutes.
  5. Take a screenshot of the whole window making sure that you see all of the hops from beginning to end without missing any. You can grab the top of the chart and resize it to make all of the hops fit.
  6. Congratulations. You're done. You can send that in to any of the Moderators or Gurus on the Shadow Discord to have them decipher it, or send that into Shadow support for them to look at. Sending logs does the same thing, but PingPlotter makes it far easier to glance at and see issues quickly.